Terms and Conditions of Sale
Last updated: [Insert Date]
These Terms and Conditions ("Terms") govern the use of the website m8stj0-vd.myshopify.com (the "Site") and any purchase made through it. The Site is operated by ByM, a company established in Spain ("ByM", "we", "us", "our"). By accessing the Site or placing an order, you ("you", "the customer") agree to be bound by these Terms.
1. Company Information
- Trading name: ByM
- Registered address: [Insert Registered Address]
- Tax ID / NIF-CIF: [Insert Tax ID]
- Contact email: m09.pfi@gmail.com
2. Products and Pricing
All products displayed on the Site are subject to availability. We reserve the right to discontinue any product at any time. Prices are displayed in EUR and include applicable VAT unless stated otherwise. Shipping costs, customs duties, and import taxes for international orders are the customer's responsibility unless expressly stated at checkout. We reserve the right to change prices at any time, although changes will not affect orders already confirmed.
3. Orders and Acceptance
Placing an order through the Site constitutes an offer to purchase. We reserve the right to accept or decline any order, including in cases of suspected fraud, pricing errors, or stock unavailability. A contract of sale is only formed once we send you an order confirmation email.
4. Payment
Payments are processed securely through third-party payment providers (e.g. Shopify Payments, Stripe, PayPal, or other card processors). We do not store your full payment card details. By providing payment information, you confirm that you are authorized to use the payment method and that the information provided is accurate.
5. Shipping and Delivery
We ship to the destinations listed at checkout, including international shipping. Estimated delivery times are provided for guidance only and are not guaranteed. Risk of loss and title to products pass to you upon delivery to the carrier, except where mandatory consumer protection law provides otherwise. For international orders, the customer is responsible for any customs duties, import taxes, or fees imposed by the destination country.
6. Right of Withdrawal (EU Consumers)
If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 calendar days of receiving your order, without giving any reason, in accordance with EU Directive 2011/83/EU and Spanish Royal Legislative Decree 1/2007 (the Consumer Protection Act). To exercise this right, please contact us at m09.pfi@gmail.com within the withdrawal period. Products must be returned unused, in their original packaging where possible, within 14 days of notifying us of your withdrawal. Return shipping costs are borne by the customer unless the product is defective or was delivered in error. Refunds will be issued using the original payment method within 14 days of receiving the returned product or proof of return shipment.
The right of withdrawal does not apply to certain products, including personalized or made-to-order items, sealed goods that are not suitable for return for health or hygiene reasons once unsealed, and other exemptions provided under applicable law.
7. Returns, Refunds, and Faulty Products
In addition to the right of withdrawal, if a product is defective, damaged, or does not match its description, you are entitled to a repair, replacement, price reduction, or refund in accordance with applicable Spanish and EU consumer protection law. Please contact us at m09.pfi@gmail.com with your order number and details of the issue.
8. Account Registration
You may need to create an account to place an order. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
9. Acceptable Use
You agree not to use the Site for any unlawful purpose, to infringe the rights of others, to transmit malicious code, or to attempt unauthorized access to our systems or data.
10. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of ByM or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
11. Limitation of Liability
To the maximum extent permitted by applicable law, ByM shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or the purchase of products, except in cases of death, personal injury caused by negligence, fraud, or other liability that cannot be excluded under Spanish or EU law. Nothing in these Terms limits your statutory rights as a consumer.
12. Complaints
If you have a complaint, please contact us at m09.pfi@gmail.com. As a consumer in the EU, you may also access the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr, or Spanish consumer arbitration boards, to seek an out-of-court resolution.
13. Governing Law and Jurisdiction
These Terms are governed by Spanish law. Any dispute arising from these Terms or your use of the Site shall be submitted to the courts of Spain, without prejudice to any mandatory consumer protection rules that entitle consumers to bring proceedings in their own country of residence.
14. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time you place an order will apply to that order.
15. Contact
For any questions regarding these Terms, please contact us at m09.pfi@gmail.com or [Insert Registered Address].
Disclaimer: This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer in Spain, particularly regarding consumer protection, VAT, and international shipping obligations, before publishing it.